Total Assure

Q: What industries does Total Assure serve?

Government & Public Sector, Healthcare, Nonprofit

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Vulnerability Management, Compliance Management +2 more
Platforms: CrowdStrike, Microsoft Defender, Fortinet
Client focus: SMB (51-200), Mid-Market (201-1000)
Response SLA: 30 minutes
Website: totalassure.com

Company Details

Headquarters: Silver Spring, MD
Founded: 2012
Employees: 51-200
SOCs: 1
Response SLA: 30 minutes

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About Total Assure

Total Assure is a managed cybersecurity and IT services provider based in Silver Spring, Maryland, serving the Washington D.C. metropolitan area.

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Services Offered

Total Assure offers 5 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Vulnerability Management Compliance Management Cloud Security Incident Response

Industries Served

Total Assure has experience serving 3 industries, including the regulatory requirements and security challenges unique to each.

Government & Public Sector Healthcare Nonprofit

Supported Platforms

Total Assure supports 3 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

CrowdStrike Falcon Microsoft Defender Fortinet

Client Company Sizes

Total Assure serves SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

SMB (51-200)Mid-Market (201-1000)

Compliance Frameworks Supported

Total Assure provides compliance support for 4 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

NIST 800-53CMMCHIPAASOC 2

Certifications Held

Total Assure holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type II

What Should You Ask When Evaluating Total Assure?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Total Assure and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.